Texas A&M University

College of Education & Human Development

Changes to E-mail service beginning September 1, 2005

July 26, 2005 / Ben Kim

If you wish to access your College of Education and Human Development (CEHD) e-mail account (@coe.tamu.edu) from off-campus, you have the following options:

Reason for change (from University)

For Microsoft Outlook
For Microsoft Outlook Express
For Eudora

1. Email clients and setup

You will be able to continue to use your existing email client software. The following is the instruction for how to change settings. If you don't find the instruction for your email software, please let us know at help@coe.tamu.edu, and we will be glad to help.


1. From menu, select tools > E-mail Accounts to bring up "E-mail
Accounts" box.

2. Click on "View or change existing e-mail accounts" under "E-mail".
Click Next.

3. Select the @coe.tamu.edu account. Click on "Change".

4. On the new page, click on "More Settings" to bring up "Internet
E-mail Settings" box. Please do NOT check the "Log on using Secure Password Authentication(SPA)" box.

In the "Internet E-mail Settings" box,

5. Choose Outgoing Server tab.

Since you are off campus and without vpn, you need to authenticate to TAMU CIS's sending mail server, smtp-relay.tamu.edu. You need to enter neo id and password, by going to the "Outgoing Server" tab. Please do NOT check the "Log on using Secure Password Authentication(SPA)" radio box.

outgoing server

5a. Choose "Advanced" tab. Under the "Incoming server (POP3)" line, You should check "This server requires an
encrypted connection (SSL)" box. Then the number will change automatically from 110 to 995.

Also, you'll have to check the "This server requires an encrypted connection (SSL)" box, under the "Outgoing Server" line. The number will not change, and stay 25 but it's supposed to be that way.

Outgoing Server ssl

Also, CIS says some ISPs disallow use of port 25 that's used toconnect to TAMU CIS mail server. In this case, You'll need to change the port manually to 465.

Please see this link. Setting Up Neo for Outlook Express in Windows XP Although it's for Outlook Express, the setup is applicable to Outlook. Also, you can call CIS help desk any time, at 845-8300, if you are in doubt about sending mails.

6. Click OK to close the "Internet E-mail Settings" box.

Back in the "E-mail Accounts" box"

7. Click Next.

8. Click Finish and you're done.


1. From menu, choose tools > options.

2. Choose the second item, "Checking Mail" . In the "Secure Sockets when Receiving" dropdown box at the bottom, choose "Required, Alternate Port".

3. Click OK and you're done.

Outlook Express

1. From menu, choose tools > accounts to bring up the "Internet
Accounts" box.

In the "Internet Accounts" box,

2. Select the @coe.tamu.edu account, and click on "Properties" to bring up
"... Properties" box.

In the "Properties" box,

3. Select "" tab.

oe outgoing server

Check the "My Server requires authentication" box, and click "Settings". Then a box will open to ask you to enter username and password. You should enter neo username and password. Click OK to close it.

oe neo pass

3a. Select "Advanced" tab. Under "Incoming mail (POP3)", click on the checkbox for "This
server requires a secure connection (SSL)". This will automatically change
the number from 110 to 995.

4. Click OK to close the "Properties" box.

Back in the "Internet Accounts" box,

5. Click "Close" to close the "Internet Accounts" box.


2. Secure ftp clients and setup

Click here.

3. Further information

If you are interested, here's CIS's information about the change.